{"id":2154,"date":"2020-04-10T23:16:00","date_gmt":"2020-04-10T21:16:00","guid":{"rendered":"https:\/\/www.eplus.rs\/?p=2154"},"modified":"2025-10-31T20:50:55","modified_gmt":"2025-10-31T19:50:55","slug":"asertivna-komunikacija","status":"publish","type":"post","link":"https:\/\/www.eplus.rs\/en\/asertivna-komunikacija\/","title":{"rendered":"Asertivna komunikacija"},"content":{"rendered":"

Asertivna komunikacija nam omogu\u0107ava da na efikasan na\u010din komuniciramo sa drugim jedinkama, u situacijama kada ose\u0107amo da su ugro\u017eeni na\u0161i interesi, ose\u0107anja ili prava. Asertivnost jeste osobina koja je kombinacija samouverenosti i samosvesnoti.<\/p>\n\n\n\n

U situaciji kada nismo uvek u mogu\u0107nosti da imamo komunikaciju u\u017eivo sa klijentima ili \u010dlanovima svog tima, mo\u017eemo se suo\u010diti problemima u ostvarivanju svojih ciljeva. Covid19 pandemija nas je nau\u010dila da komunikacija mo\u017ee biti prili\u010dno ote\u017eana u nekim aspektima, kada nije u\u017eivo. Ovaj trening nas u\u010di asertivnoj komunikaciji i njenoj primeni. Kada usvojite principe asertivne komunikacije ne\u0107e vam biti va\u017ean na\u010din komunicirate sa drugima.<\/p>\n\n\n\n

<\/p>\n\n\n\n

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Vi\u0161e informacija<\/a><\/div>\n<\/div>\n\n\n\n
\n\n\n\n

<\/p>\n\n\n\n

Istaknute teme treninga ASERTIVNA KOMUNIKACIJA<\/h2>\n\n\n\n
    \n
  • Smanjivanje tenzija u i efikasna komunikacija u svom timu<\/li>\n\n\n\n
  • Asertivna komunikacija sa klijentima i kupcima <\/li>\n\n\n\n
  • Tehnike za Bolje razumevanje \u010dlanova tima i unapre\u0111enje saradnje sa klijentima<\/li>\n\n\n\n
  • Pove\u0107anje tolerancije na subjektivne razli\u010ditosti me\u0111u u\u010desnicima procesa<\/li>\n\n\n\n
  • Pobolj\u0161anje op\u0161te atmosfere u timu \/ pobolj\u0161anje saradnje sa klijentima<\/li>\n\n\n\n
  • Razumevanje li\u010dnih faktora motivacije \u010dlanova tima i klijenata<\/li>\n\n\n\n
  • Nau\u010dite da procenjujete sopstveno pona\u0161anje i da preuzimate odgovornost za isto<\/li>\n\n\n\n
  • Procenite kada i kako da ka\u017eete NE<\/li>\n\n\n\n
  • Izborite se da nezgodnim ljudima: klupcima, klijentima, rukovodiocima ili \u010dlanovima tima<\/li>\n\n\n\n
  • Postavite sebi realne ciljeve i ostvarite ih<\/li>\n\n\n\n
  • Ostvarite ve\u0107i nivo samokontrole i emotivnu stabilnost u stresnim situacijama<\/li>\n\n\n\n
  • Prakti\u010dna primena sa tehnikama uticaja<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    Va\u0161 trener Asertivne komunikacije<\/h2>\n\n\n\n

    Sarita Kosanovi\u0107 diplomirani andragog sa vi\u0161e od 15 godina iskustva u ljudskim resursima i organizaciji velikih sistema. U poslednjih dve godine posve\u0107ena je radu sa \u0161kolskom i odraslom populacijom na razvoju ve\u0161tina u\u010denja i pam\u0107enja. Korporativno iskustvo je sticala u kompanijama koje imaju izme\u0111u 400 i 5000 zaposlenih, a bud\u017eet HR-a u tim kompanijama varira od 3-70% od ukupnog bud\u017eeta kompanije. Timovi kojima je rukovodila imaju od 2 – 80 zaposlenih. Bogato iskustvo je ono \u0161to je \u010dini kompetentnom da prenosi svoja iskustva drugima:<\/p>\n\n\n\n

      \n
    • Izvr\u0161ni direktor ljudskih resursa, pravnih poslova i PR u Galenici<\/li>\n\n\n\n
    • Generalni direktor ljudskih resursa u HBIS<\/li>\n\n\n\n
    • Direktor Direkcije za organizaciona pitanja NIS a.d.<\/li>\n\n\n\n
    • Human Resources Menad\u017eer u kompaniji LEONI<\/li>\n\n\n\n
    • Rukovodilac ogranka Pedersen & Partners u Beogradu<\/li>\n\n\n\n
    • HR Menad\u017eer kompanije Strauss Adriatic (Doncafe)<\/li>\n\n\n\n
    • Savetovanje za doma\u0107e sisteme: Mozzart, Beohemija, Jasmin, MaxBet<\/li>\n\n\n\n
    • Savetnik i edukator u Transakcionoj analizi<\/li>\n\n\n\n
    • Trenutno rukovodi agencijom za edukaciju Kosa Ku\u0107a<\/em>, specijalizovanom za ve\u0161tine naprednog \u010ditanja i u\u010denja<\/li>\n\n\n\n
    • Ve\u0107 dve godine dr\u017ei treninge i u\u010destvuje u mentorskim projektima ePlus Marketing Centra<\/li>\n<\/ul>\n\n\n\n

      U njene sfere interesovanja spadaju unapre\u0111enje ve\u0161tina komuniciranja i u\u010denja i pozori\u0161na gluma. Va\u017eni projekti u kojima je u\u010destvovala i koji su u poslednoj deceniji su obele\u017eili njenu karijeru jesu i:<\/p>\n\n\n\n

        \n
      • HR Shared Centre – humanizovani digitalni sistem za automatizaciju HR procesa<\/li>\n\n\n\n
      • Optimizacija i pove\u0107avanje efikasnosti organizacione strukture<\/li>\n\n\n\n
      • Smanjenje apsentizma i motivacija zaposlenih<\/li>\n\n\n\n
      • Postavljanje, organizacija i upravljanje sektorom ljudskih resursa<\/li>\n\n\n\n
      • Restrukturiranje organizacionih modela<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        Odr\u017eavanje treninga<\/h2>\n\n\n\n

        Trening je organizovan tako da imate vremena i za sve teku\u0107e dnevne obaveze,a da sa druge strane imamo vremena za kvalitetan rad.<\/p>\n\n\n\n

        <\/p>\n\n\n\n

        \n\n\n\n
        \"\"<\/figure>","protected":false},"excerpt":{"rendered":"

        Asertivna komunikacija nam omogu\u0107ava da na efikasan na\u010din komuniciramo sa drugim jedinkama, u situacijama kada ose\u0107amo da su ugro\u017eeni na\u0161i interesi, ose\u0107anja ili prava. Asertivnost jeste osobina koja je kombinacija samouverenosti i samosvesnoti. U situaciji kada nismo uvek u mogu\u0107nosti da imamo komunikaciju u\u017eivo sa klijentima ili \u010dlanovima svog tima, mo\u017eemo se suo\u010diti problemima u […]<\/p>\n","protected":false},"author":1,"featured_media":4313,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[134,568],"tags":[239,34,554,564],"class_list":["post-2154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-treninzi-obuke-i-coaching","category-upravljanje-sr","tag-komunikacija","tag-marketing","tag-prodaja-sr","tag-trening-sr"],"yoast_head":"\nAsertivna komunikacija - 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